Shipping policy
Where We Ship
We ship to the contiguous United States (48 states) via Amazon FBA.
The following destinations are not available for delivery:
- Alaska
- Hawaii
- American Samoa
- Guam
- Marshall Islands
- Northern Mariana Islands
- Puerto Rico
- Rhode Island
- U.S. Virgin Islands
- Armed Forces Americas (AA)
- Armed Forces Europe (AE)
- Armed Forces Pacific (AP)
Shipping Rates
Contiguous United States (48 States)
Free shipping on all orders. No minimum.
Processing & Delivery
Orders are fulfilled through Amazon FBA and are typically processed within 1–2 business days. Once shipped, you'll receive a confirmation email with your tracking information. Delivery times may vary depending on your location and carrier availability.
Damaged or Missing Orders
If your order arrives damaged or doesn't arrive at all, please contact us at info@ilutine.com and we'll make it right.
Questions?
Contact us at info@ilutine.com and we'll get back to you as soon as we can.